Privacy policy

Respect for privacy is of the utmost importance at Meubles Marchand. That is why we are committed to respecting the privacy of personal information we collect.

Collection of personal information

Meubles Marchand will ensure that the information collected on its website (transaction forms, interactivity, inquiries, etc.) will be treated with full confidentiality by the authorized members of our staff for the only purpose of processing your request or answer it, all with your full knowledge and consent. We collect your personal information when you make a purchase, online or in store. We collect and use your personal information to provide you with the products you purchase from us, collect your payment, deliver product (if applicable) and provide follow-up customer service and, if applicable, the warranty service or the financing of these products. We also use your personal information to inform you about products, services and promotions that we believe might be interesting for you. If you do not wish to receive this unsolicited information, you can simply contact us (see below) and let us know. If you have received this information by email (newsletter), you can withdraw from our mailing lists at any time by following the instructions at the bottom of the email received. We only disclose your personal information to our suppliers to provide warranty, financing, credit and other services on the products you purchase.

Automatically exchanged data

When you access this site, your computer and the server automatically exchange data to allow navigation to work. They shall in particular exchange :

  • Identification of your Internet service provider;
  • Your IP address and the type of browser (eg Firefox, Explorer) and operating system (for example, Windows, Mac OS) you use;
  • The pages you visit;
  • The date and time you access these pages;
  • The address of the referring site, if you access this site from another website.

This information is, for the most part, transmitted automatically due to the operation of web-based navigation technologies and does not allow you to recognize your identity. Meubles Marchand stores these data for statistical purposes in order to count the number of visits or to know the most frequented pages, the technology used by the visitors, the addresses of the referring sites, the domiciliation of the visitors, etc. The same data can also be used on the Google Analytic site, a web-based measurement tool, for the sole purpose of producing statistics or navigation reports.

Cookies

To facilitate your web browsing, this website may use cookies, which do not collect personal information. You can block these cookies on your browser, however you will probably be deprived of certain functions of this website.

Information Collected

In transactions, the information collected is your name, address, telephone number and email address. Purchases made by credit card also collect the following information for the sole purpose of making the transaction : your name, billing address, card type, number and expiration date. If you do not want to provide any of this information, you are in your right, however, Meubles Marchand may not be able to proceed with the transaction. To find out the data collected by your credit provider, please check the privacy policy of that provider.

Privacy Policy review

Meubles Marchand reserves the right to modify its privacy policy at any time without prior notice and to update this policy on its website. We invite you to consult it regularly to be aware of any changes. You can also get a copy of this policy by contacting us.

Consent

By making a purchase on this website, you consent to its privacy policy so that Meubles Marchand uses your personal information for necessary and reasonable purposes, quoted above. Note also that in certain limited circumstances Meubles Marchand is authorized to use or disclose personal information without consent or notice, always in compliance with any applicable law.

Permission to access

We undertake to recognize a right of access and rectification to the persons concerned wishing to consult, modify or even delete the information concerning them.

The exercise of this right will be carried out :

Address : 1767, 3rd Avenue, Val-d'Or, Quebec  (J9P1W3)

Email : info@meublesmarchanq.qc.ca

Phone : 1 888 868-8777

Please note that if you choose not to provide us with personal information or if you choose not to consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, to serve you now or in the future may be affected. In this case, we will inform you of the implications of your choice so that you can make an informed decision.

Security

The personal information we collect is kept in a secure environment. The people working for us are bound to respect the confidentiality of your information. We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism provides maximum security, some risk is always present when using the Internet to transmit personal information.

Legislation

We undertake to comply with the legislative provisions set out in the provincial and national laws of Canada.

 

Protection of personal information

Mr. Dany Marchand, President and CEO of Meubles Marchand, is designated as the person responsible for the protection of personal information, in accordance with Law 25, an act to modernize legislative provisions respecting the protection of personal information in the private sector.

Contact Information:
Dany Marchand
819-874-8777 #240
dmarchand@meublesmarchand.qc.ca

 

Contact us

If you have any questions or inquiries about our privacy policy, please contact us :

Address : 1767, 3rd Avenue, Val-d'Or, Quebec  (J9P1W3)

Email : info@meublesmarchand.qc.ca

Phone: 1 888 868-8777